Frequently Asked Questions
Everything you need to know about your tonies® fashion experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Return shipping is free for all domestic exchanges.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, tonies® is committed to ethical fashion. 80% of our current collection is made from GOTS-certified organic cotton and recycled polyester.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.